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Authorized Samsung Dealer

Vernon Telecom has been supporting Thompson Okanagan businesses by providing personal, long term service-based relationships over the last 8 years. A whollyowned Canadian company, Vernon Telecom specializes in small to medium sized business telephone and communication systems including wireless and Voice Over IP (VoIP). We spend the time to help you understand how a properly set up system can enhance productivity most cost effectively - specializing in small business needs.

Vernon Telecom has a proven track record for providing sales, installations, and support for Samsung office telephone systems. We also provide sales and support for Norstar equipment and continue to assist customers with Toshiba, Panasonic, NEC and the older Panther systems.

Authorized Telus Dealer

Vernon Telecom is an authorized Telus Dealer providing a wide variety of analog and digital telephone services, copper and fibre data connectivity, and a host of managed services. We work with customers to do cost/savings analysis and come up with options for better services for the customers individual business needs.

Better Business Bureau Member

Vernon Telecom is a proud member of the Better Business Bureau since June 29, 2007. We welcome you to check out our listing and provide feedback at the following link:

Reliability Report

Solutions


Business Class Telephone Solutions

As an authorized Samsung Dealer Vernon Telecom has been assisting businesses from 2 employees to 200 employees with business class telephone systems. We have a solution that will fit any type of business from Accounting firms to the local Zoo.

Scalability

Vernon Telecom specializes in Samsung OfficeServ business class telephone systems that can grow with your business. We excel in analyzing your telephone service needs and providing a solution that will fit your current requirements, yet be able to grow as your business does.

Portability and Inter-Office Transparency

These days many business employees have the need to be mobile around the office. Samsung has a wireless VoIP solution that fits both data and voice requirements. Even smaller companies can have multiple offices in neighboring cities - or even multiple buildings across town. Let us show you how easy it is to inter-link multiple sites, allowing callers to dial a single number and be transferred to the appropriate building, city, or person transparently.

Other System Services

Have a Toshiba, Mitel, Panasonic or NEC System? We provide service and assistance to customers with these systems. For customers with older Trillium, Panther, SmarTalk and Nortel Venture series systems, we can help you find what you need.


News

October 2008

The Canadian government has introduced a National Do Not Call List (DCNL) which allows you to register your numbers to help reduce telemarketer calls.

To read more on the topic, please visit the National Do Not Call List website.

September 2008

10 digit dialing is now mandatory for the interior. Contact Vernon Telecom to make sure your telephone system, Fax machines, Visa terminals and point of sale machines are integrated and programmed correctly for this change. We can make the changes necessary to ensure transparent migration to 10 digit dialing as problem free as possible.

To read more on the topic, please visit the Dial10.ca website.

July 2008

Samsung Internet Protocol – Private Branch eXchange (IP-PBX) OfficeServ™ 7400 has been awarded ‘Common Criteria Evaluation Assurance Level 3 augmented(EAL3+)' certification from Korean National Intelligence Service (NIS), Samsung Electronics Co., Ltd. announced today.

Common Criteria is the international guideline, which defines a common framework for evaluating security features of telecommunication products. This certification is widely accepted by 25 countries including the USA, UK, and Germany according to the CCRA (Common Criteria Recognition Agreement).

With this certification, Samsung IP-PBX OfficeServ™ 7400 can be guaranteed its security features by the internationally authorized organizations and purchased by governments in 25 countries across the globe without extra testing.

To read more on the topic, please visit this link: Samsung Product News.

June 2008

Introducing the GO GREEN Event. Reduce commuting costs, work from home, be more environmentally friendly. Click here to see the details.

May 2008

Vernon Telecom is proud to accept credit card payments from Visa, Mastercard, AMEX, and Discovery. Please go here to find out more.

February 2008

Telus considering cellular service change! We like to keep in touch with telecommunication news that affects our business clients. Check out the article on Telus's cellular service.

January 2008

Samsung Telecommunications has released Software Updates for the OfficeServ 100 and 500 communications platforms. Contact Vernon Telecom to have these updates implemented.

January 2008

Samsung Telecommunications has released an update to the SoftPhone package which includes video capability.

June 2007

We are happy to announce our enrolment with the Better Business Bureau.

April 2007

Vernon Telecom is excited to be an OSTEC Member. We strive to stay up to date with changing technology and being a part of this council gives us a local connection to work with in that endeavor.